Returns and refunds

Return Policy :

We want you to love your purchase. If you're not satisfied, please review our return guidelines below:

Standard Items

• Return Window: Within 15 days of delivery.
• Condition: Must be unused, in original packaging, and in like-new condition.
• Refund Method: Original payment or store credit.
• Shipping Fees: Non-refundable unless item is defective.
• Exchanges: Allowed for damaged or incorrect items.

Personalized or Custom Items

• Due to the nature of custom embroidery, personalized items are final sale.
• Returns or exchanges are only accepted if the item arrives damaged or with a production error.

Tips

• Double-check personalization details before placing your order.
• Keep your receipt and packaging in case a return is needed.
• For questions, contact us within 7 days of receiving your item.