Privacy policy
Privacy Policy
Last updated: [3.29.2026]
We value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you shop with us.
Information We Collect
We collect only the information needed to process your order and provide customer support, including:
- Name
- Email address
- Shipping address
- Order details
- Messages you send us (for custom or personalized items)
We do not store your payment information. All payments are processed securely through your chosen payment provider (Etsy, PayPal, Shopify, etc.).
How We Use Your Information
We use your information to:
- Process and ship your order
- Contact you about your purchase
- Respond to questions or custom requests
- Improve our products and customer experience
We never sell or share your information with third parties for marketing.
Personalized & Custom Orders
For personalized items, we may collect details such as:
- Names
- Dates
- Initials
- Custom design instructions
This information is used only to complete your custom order.
How We Protect Your Information
We take reasonable steps to keep your information safe, including:
- Secure checkout through trusted payment processors
- Limited access to customer information
- No storage of payment card details
Data Sharing
We only share your information with service providers necessary to complete your order, such as:
- Shipping carriers
- Payment processors
- Platform services (Big Cartel, etc.)
These providers use your information only to perform their services.
Data Retention
We keep your order information for business and tax purposes, typically up to 7 years, as required by law.
Children’s Privacy
Our products and services are not directed to children under 13, and we do not knowingly collect information from children.
Contact Us
If you have any questions about this Privacy Policy or your personal information, you can reach us at:
Email: [your email]
Shop Name: [your shop name]